You have 10 days from the date you receive the package to emails us for a return or exchange. For non-prescription eyewear (sunglasses included) or frames only orders, you will get full refund if the product you return is in its original condition. We don’t accept returns if the product is damaged or broken. For prescription eyewear (sunglasses included), we refund the full price you paid for the frame and half of the price you paid for the lens . Customers will be in charge of all the shipping cost of the return package. After we receive your package, and the item is in its original condition, we will issue a full refund within 2 business days, and you will receive the refund within 5-7 business days.